Our Aftercare Services

    Our Aftercare Services

    REPLATE
    If your jewelry loses its color over time, we'll replate it for you.
    Reminder: our gold vermeil features a thick layer of 18k gold over sterling silver.

    RESIZE
    We can typically resize your ring up to two sizes smaller or larger. Select styles can't be resized due to their configuration, but if we have a replacement in the size you need, we'll swap it out.

    REPAIR
    We'll do our best to repair your piece. If repair isn't possible and you're within our 5-year warranty, we'll provide a replacement.

    Contact Us

    We're here to help! Drop us an email and we'll get back to you in 24 hours. 

    For questions about your Vintouch jewelry, please contact  customercare@vintouchjewels.com

    For questions about our website, please contact  e-store@vintouchjewels.com

    If you're a retailer and would like to feature in your beautiful store, please contact retails@vintouchjewels.com  

    For Press and General Inquiries, please contact hello@vintouchjewels.com