Submit your warranty claim by fulfilling the contact below. Our Team will get back to you in 24 hours.
Make sure to provide us with your order number to help us processing your request as fast as possible.
Jewelry is precious - something to be treasured for generations to come. That's why we offer best-in-class 2 year warranty and lifetime repairs services to keep all pieces as good as new.
REPLATE
If your jewelry loses its color over time, we'll replate it for you.
Reminder: our gold vermeil features a thick layer of 18k gold over sterling silver.
RESIZE
We can typically resize your ring up to two sizes smaller or larger. Select styles can't be resized due to their configuration, but if we have a replacement in the size you need, we'll swap it out.
REPAIR
We'll do our best to repair your piece. If repair isn't possible and you're within our 5-year warranty, we'll provide a replacement.
Submit your warranty claim by fulfilling the contact below. Our Team will get back to you in 24 hours.
Make sure to provide us with your order number to help us processing your request as fast as possible.